01Data Center → Cloud
Migrate Jira and Confluence from Server or Data Center to Atlassian Cloud.
- Readiness and dependency assessment
- Project, workflow and content analysis
- Marketplace app compatibility
- Identity and permission mapping
- Test migrations and validation
- Production cutover and hypercare
02Cloud → Cloud
Move or consolidate Jira and Confluence between Atlassian Cloud environments.
- Source and target assessment
- Configuration mapping
- Project and space migration planning
- User, group and permission mapping
- Conflict resolution
- Post-migration validation
03ServiceNow → JSM
Replace or reduce ServiceNow scope with Jira Service Management.
- Functional parity assessment
- Catalog and request mapping
- Workflow and SLA mapping
- CMDB → Assets mapping
- Integration assessment
- UAT and cutover
04Marketplace apps
Treat apps as part of migration architecture, not an afterthought.
- App inventory
- Cloud compatibility
- Data migration paths
- Replacement analysis
- Licensing considerations
- Post-migration validation
05Migration governance
Create a controlled program with clear decision points.
- Discovery and scope
- Risk register
- Test cycles
- Acceptance criteria
- Cutover runbook
- Post-launch optimization
06Training & adoption
Help admins and users transition to the target environment.
- Cloud admin differences
- Process changes
- New app behavior
- Service-owner enablement
- End-user communication
- Documentation and handover